Shipping and Delivery Information

• Shipping and Handling
• How Does Cash On Delivery (COD) work?
• U.S.A. and International Customers (Non-Canada)

For all orders placed at KickGaming.com we charge a small Shipping and Handling fee. This amount reflects the costs associated with each item we sell, such as packaging and processing fees. All orders are shipped from Canada by Canada Post. All orders are shipped within 12-36 hours from the time you place your order.

Shipping Method	Delivery Time (Business Days)	Insurance	Tracking	Delivery Confirmation
Canada
Standard	4-12	---	---	---
Expedited	3-6		---
Express	1-4
Express COD	1-4
USA
Standard	6-12	---	---	---
AIR	6-12		---	---
Express	3-5
International (Countries outside Canada and the USA)
AIR	6-12		---	---
Express	4-7

• Delivery times for Standard, AIR, and Expedited methods are estimates and are not guaranteed.
• If your package is returned to us because you entered an incomplete/wrong address, then a $5 CAD handling fee will apply before we resend it.

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Shipped by Canada Post ExpressPost, you pay for your package at your local post office when it is delivered.

Express Cash on Delivery (COD) is available as a shipping option for Canada Only! If you order by COD, then your order will ship after you email us back with your order number. Please email us back your order number as confirmation that you approve the order and want us to proceed, after we receive your email we will process and ship your order.

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International customers: International refers to those who live outside the U.S.A. and Canada.

For residents outside of the U.S.A. and Canada, we offer shipping by International Express or AIR. Delivery times may vary depending on your country, but it usually takes between 6-12 business days for AIR and 4-7 business days for Express.

In some instances U.S.A. and International buyers may encounter a delay in delivery do to customs, or in rare circumstances a package can get lost. Delays caused by customs are common and this does NOT mean your package is lost or that you will not receive it, it is simply a delay in delivery, please be patient. However, if you do not receive your package after the time specified, and believe that it was lost in the shipping process, then we will require a 15 business day grace period to verify the status of your package, during this time we ask for your cooperation and patience while we work with the shipping company to resolve the situation.

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